At Rand Automotive we are proud of being a “Maintenance Facility”
Our mission statement is important to us. We know that when our customers know what we stand for it holds us accountable which defines who we are.
Our mission is to reduce our customer’s stress and save them money by preventing costly breakdowns through proper vehicle maintenance scheduling.
To this we will:
- Pre-book your vehicles next appointment tailored to your time schedule.
- Perform inspections every time on your vehicle.
- Never proceed with any maintenance or repair work without customer authorization
- Never present any invoice that was larger than the amount approved.
- Provide and advise customer of new vehicle warranty inspections, on line search for all manufacturers recalls, scheduled services and service bulletins.
- Provide highly skilled diagnostic and experienced technicians to accurately solve the toughest problems.
- Source and provide parts considering quality, price and availability.
- Provide and maintain responsible environmental practices.
- Provide a competitive warranty (18 month 30,000km) to assist you in reducing overall maintenance cost and give you peace of mind while driving.
Sincerely, Gerry Rand
“Through these principles we will continue to be a quality professional service provider to all our customers for generations to come”